Tournament Guide for Managers

Registration Settings

1. 1Set registration open and close dates
2. 2Configure entry fee per division
3. 3Choose payment processing (fees collected through NextOnCourt)
4. 4Set registration cap per division if desired
5. 5Enable or disable waitlist functionality

Registration Requirements

1. 1Require skill verification (UTR/DUPR rating connection)
2. 2Add custom questions to registration form
3. 3Require emergency contact information
4. 4Include waiver/terms acceptance checkbox
5. 5Set age restrictions if applicable

Doubles Registration Options

1. 1Allow individual registration (you assign partners later)
2. 2Require partner registration together
3. 3Enable partner matching feature (players request pairing)
4. 4Allow mixed registration methods

Late Registration

1. 1Decide whether to allow late registration
2. 2Set late registration deadline (e.g., day before tournament)
3. 3Configure late registration fee (if applicable)
4. 4Late registrants can be added manually after draws are made

Refund Policy

Non-Refundable Fees

1. 1Platform fees (NextOnCourt fee) and processing fees (Stripe fee) are non-refundable
2. 2When issuing refunds, only the registration amount you set is refundable
3. 3Refunds are deducted from your balance, not including the platform fees
4. 4Communicate this clearly to players when setting your refund policy

When to Create the Draw

1. 1Wait until registration closes or you have final numbers
2. 2Create draws 1-3 days before the tournament for adequate notice
3. 3Allow time for player schedule conflicts to be addressed

Seeding Options

1. 1Auto-seed by UTR/DUPR rating (recommended for accuracy)
2. 2Manual seeding based on your knowledge of players
3. 3Random draw (no seeding) for casual events
4. 4Import seeds from external source

Generating the Bracket

1. 1Go to tournament management and select 'Create Draw'
2. 2Choose seeding method for each division
3. 3Review the proposed bracket before finalizing
4. 4Make manual adjustments if needed (avoid first-round club conflicts, etc.)
5. 5Click 'Publish Draw' to notify all players

Handling Byes

1. 1Byes are automatically assigned to top seeds when field isn't a power of 2
2. 2The system optimizes bye placement for fairness
3. 3You can manually adjust bye placement if needed

Post-Draw Changes

1. 1Withdrawals after draw: mark player as withdrawn, walkover advances opponent
2. 2Late additions: can be placed in empty slots or as replacements
3. 3Bracket modifications are logged for transparency

Setup Checklist

1. 1Arrive 1 hour before first match
2. 2Set up tournament desk/check-in area
3. 3Test court conditions and equipment
4. 4Post bracket displays (digital or printed)
5. 5Ensure you have reliable internet for live updates
6. 6Have backup plan ready (phone hotspot, offline mode)

Player Check-In

1. 1Monitor check-ins through the dashboard
2. 2Follow up with players who haven't checked in
3. 3Handle walk-up registrations if allowed
4. 4Address scheduling conflicts immediately

During Matches

1. 1Call matches to courts on time
2. 2Monitor match progress through the app
3. 3Be available for line call disputes or conduct issues
4. 4Enter scores promptly or verify player-submitted scores
5. 5Keep an eye on schedule and make adjustments as needed

Handling Delays

1. 1If matches run long, adjust subsequent match times
2. 2Communicate changes to affected players immediately
3. 3Use the 'Delay' feature to push back remaining matches
4. 4Document reasons for significant delays

Weather Contingencies

1. 1Monitor weather forecasts before and during event
2. 2Have indoor backup venue confirmed if possible
3. 3Know your suspension and resumption policies
4. 4Communicate weather delays via app notifications and announcements

Final Results

1. 1Verify all match results are entered correctly
2. 2Confirm division winners and finalists
3. 3Publish final standings for all divisions
4. 4Record any awards or prizes distributed

Post-Tournament Tasks

1. 1Send thank you message to all participants
2. 2Share final results and photos if available
3. 3Request feedback through post-event survey
4. 4Process any remaining refunds or credits

Financial Reconciliation

1. 1Review total registrations and revenue
2. 2Account for refunds and cancellations
3. 3Download financial reports from dashboard
4. 4Payouts are processed according to your payout schedule

Documentation

1. 1Export tournament results for records
2. 2Save bracket images for promotion
3. 3Note any issues or lessons learned for future events
4. 4Keep records for rating organization reporting if sanctioned